Jointly supported by Grant-in-Aid for Scientific Research (A) / TINDAS
|Date & Time||Sunday, July 25, 2021, 10:30am - 12:00pm|
|Place||Online Seminar by Zoom
|Intended Audience||Faculty, Graduate Students, and People with Equivalent Knowledge|
|Remarks||Please complete the registration before July 20. Meeting URL will be informed later.
Registration Form (Due: Jul 20)
- Role of Personal Anxiety in Individual Kaizen Behaviour and Performance
- Kodo YOKOZAWA (International Graduate School of Social Sciences, Yokohama National University)
- Purpose – This study examines the role of anxiety in kaizen behaviour and performance by empirically testing the influence of personal anxiety (state and trait) on individual kaizen behaviours (rule adherence, initiative and perseverance of effort), which, in turn, affect individual kaizen performance.
Design/methodology/approach – The data were obtained from a survey of 552 employees of four companies in Japan and analysed using structural equation modelling.
Findings – The results show that state anxiety has a significantly positive effect on rule adherence and kaizen performance. Trait anxiety positively influences employees' initiative and the perseverance of effort but has a significant negative effect on kaizen performance.
Originality/value – This study contributes to kaizen and continuous improvement theory by focussing on individual kaizen, which is considered to be as important as organisation-level kaizen and investigating the relevance of personal anxiety for individual kaizen behaviours and kaizen performance. Keywords Behavioural operations, Continuous improvement, Individual kaizen, Personal anxiety, Suggestion system.